Est. Wales · UK Nationwide

Business telecoms,without compromise.

VoIP, broadband, mobiles, WiFi and IT support — engineered for reliability, delivered with clarity.

5.0

Google rating

UK

Nationwide

1–2 wk

Typical install

24/7

Support

Trusted technology partners

Yealink
HubSpot
Gamma
Yeastar
Salesforce
CallSwitchOne
Yealink
HubSpot
Gamma
Yeastar
Salesforce
CallSwitchOne
Yealink
HubSpot
Gamma
Yeastar
Salesforce
CallSwitchOne

Services

Everything your business needs to stay connected

Six core services. One team. Clear pricing.

01

VoIP Phone Systems

Cloud-based calling that works anywhere. Desktop, mobile, and desk phones with advanced features.

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02

Business Broadband

Fast, reliable internet with guaranteed speeds and dedicated support for your business.

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03

Business Mobiles

Flexible mobile plans with device options, shared data, and business-grade support.

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04

WiFi & Networking

Secure, fast WiFi networks designed for your workspace with seamless roaming.

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05

Cyber Security

Protect your business with managed security, monitoring, and rapid response.

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06

Microsoft 365 / IT Support

Complete IT support including Microsoft 365, cloud services, and helpdesk.

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Why choose us

Why Infinet?

We're different because we focus on what actually matters: straightforward advice, reliable tech, and support that answers.

Straightforward advice

No jargon, no upsells. We explain your options clearly and recommend what actually fits.

Built for SMEs

Everything we offer is designed for businesses like yours — scalable, affordable, reliable.

Install + support that answers

Real humans answer your calls. Fast installs, ongoing support, and someone who knows your setup.

1

15-min discovery call

We learn about your business, current setup, and what you need.

2

Tailored proposal

You get a clear proposal with pricing, timeline, and exactly what you'll get.

3

Install + ongoing support

We handle the install, train your team, and provide ongoing support.

Capabilities

Powerful features built for business

Everything you need to communicate effectively, manage your team, and grow your business.

CRM-ready calling

Integrate your phone system with your CRM and business tools. See caller info, log calls automatically, and keep everything in sync.

  • Works with popular CRMs
  • Automatic call logging
  • Click-to-call from your tools
  • Caller history and notes
CRM-ready calling

Reporting & call insights

Understand your call patterns with detailed analytics. See who's calling, when, and how your team is performing.

  • Real-time dashboards
  • Call recordings and transcripts
  • Team performance metrics
  • Custom reports
Reporting & call insights

Remote working

Your team can work from anywhere. Desktop and mobile apps keep everyone connected with the same number and features.

  • Desktop and mobile apps
  • Same number everywhere
  • Seamless call transfers
  • Presence and availability
Remote working

Auto attendants + on-hold messaging

Professional call routing and on-hold messaging that reflects your brand and gets callers to the right person.

  • Custom greetings
  • Smart call routing
  • Professional on-hold music
  • Queue management
Auto attendants + on-hold messaging

Industries

Built for your industry

Tailored solutions for the sectors we know best.

Dental / Healthcare

  • Never miss a patient call
  • Multi-site routing
  • HIPAA-compliant setup

Care homes

  • 24/7 call handling
  • Emergency routing
  • Staff communication

Hospitality

  • Reservation management
  • Multi-location support
  • Peak-time handling

Professional services

  • Client communication
  • Meeting scheduling
  • Remote team support

Retail

  • Customer inquiries
  • Order tracking
  • Multi-channel support

Trades / field teams

  • Mobile-first setup
  • Job dispatch integration
  • On-the-go calling

Trust

Why businesses trust Infinet

Clear advice, dependable service, and support that answers.

Secure by design

Proactive security, monitored networks, and clear compliance guidance.

Fast, reliable installs

Straightforward onboarding with minimal downtime for your team.

Better ROI on comms

Optimised packages that cut waste and improve productivity.

Testimonials

What our customers say

Real feedback from businesses we've helped.

I've been using Infinet Solutions for a short time now; the crew is helpful, the service is good, and everything just works. Significantly altered the way we operate on a daily basis. I would gladly suggest.

A
Alberto David Cornelio Tapia
Business Owner

Switched to Infinet Solutions a few months ago. Installation was quick, and the team was professional. Our communication systems have been running smoothly ever since.

A
Anderson Hurtado
Business Owner

We've been with Infinet for over a year now. Their support team is always responsive, and any issues are resolved swiftly. Great service overall.

F
Franklin Jose Ustariz
Business Owner

The team at Infinet Solutions made our office move stress-free by handling all our telecom needs efficiently. Couldn't have asked for better support.

F
Fabiano Moreira
Business Owner

Infinet's customer service is top-notch. They took the time to understand our requirements and delivered a solution that fits perfectly.

L
Letran Klothy
Business Owner

Excellent service from start to finish. We had a difficult contract situation that Infinet helped us resolve. The team was very helpful and patient throughout. Special thanks to Oli, Corey and Karl. We made big savings and will definitely recommend.

K
Karen Armstrong
Manager · Pineland Sales

FAQ

Frequently asked questions

Everything you need to know about our services.

Yes, in most cases we can port your existing numbers to our system. We'll check portability during your discovery call.

Coverage

Serving businesses across the UK

From South Wales to nationwide coverage.

UK Wide

Nationwide telecoms and IT support across England, Wales, Scotland, and Northern Ireland.

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South Wales

Cardiff, Swansea, Newport and throughout South Wales.

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Cardiff

Local knowledge, fast installs, ongoing support for Cardiff businesses.

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Swansea

Professional telecoms for Swansea and surrounding areas.

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Enquire

Get a quote without the waffle.

Tell us what you need. We'll send a clear proposal with pricing and timeline.

UK-based supportClear, upfront adviceSmooth onboardingSecure by design